Collections

RETURNS

Cancellations / Change of Mind / Returning Non-Defective Items: LUXE LIVING believes in simplicity, even when it comes to returns. Discover how easy it is to return items and ensure your complete satisfaction.

For orders with free delivery promotions, the cost of initial delivery and collection (equivalent to the delivery fee to the customer’s area) will be deducted from the refund.

Returns Policy for Online Purchases

Refunds for cancellations or returns will be processed within 30 days of the cancellation date.

If the original packaging has been discarded, it is the customer’s responsibility to ensure that goods are reasonably packaged and protected before being returned. Damages that occur as a result of absent or insufficient packaging/protection will carry additional charges that the customer will be liable for at LUXE LIVING discretion.

LUXE LIVING reserves the right to refuse the return of products that have been assembled, partly assembled, or where the original packaging has been discarded. Return of such products could carry charges at LUXE LIVING'S discretion.

Quality control inspection can take up to 3 working days.

For Click and Collect orders, it is the customer’s sole responsibility to return the item to the collection point. LUXE LIVING will not be liable for any return costs.

The customer bears the delivery and collection costs for non-defective items.